All orders are sent out first-class within 48 hours Monday to Friday unless otherwise stated on the website.
We cannot guarantee a specific delivery time or date. We will do our best but depending on the postal service and the destination parcels can take between one and ten days to arrive. If your order is time crucial then please contact us to see how we can help.
All discount coupons, whether money off products or free delivery, have restrictions and will not be advertised without those restrictions. We are sorry but we are unable to accept orders that use these coupons and are outside of the terms of usage.
Our products are limited editions and as such no item can be returned unless it is faulty.
Please report all faulty items to firstname.lastname@example.org within 7 days of purchase, referencing your order number and a description of the fault.
Items in-stock will be exchanged otherwise a full refund will be given.